Once you have received an allegation or a formal letter of complaint from an employee, the question is then what do i do next? Heres where we help you every step of the way.
The process begins with a phone call to our friendly, expert team who will arrange a meeting with you and your legal counsel, where necessary, to discuss how best to handle the matter, whether investigation is necessary or whether the matter could be resolved through mediation.
In situations where a formal investigation is warranted, such as where sexual harassment allegations have been made or where there are claims of workplace bullying, we will discuss with you, how the matter is to be investigated, the scope and timelines for the investigation.
At this point, we may ask you to consider;
Once we have received all of the complaint material, we will formulate an investigation plan outlining how we will approach your matter in accordance with the ToR and then commence arranging interviews and collecting evidence where necessary.