OUR STORY

An enterprising couple’s small town business becomes an international consulting firm.

A little over fifteen years ago, a Sunshine Coast couple started a small private investigation company from their upstairs bedroom. What began as a humble home business has since grown into a trans-Tasman workplace investigations consultancy. After discovering their passion for conducting workplace bullying investigations in 2011, Natalie and Glen began building their reputation and expertise in workplace investigations. In 2016, they moved away from private inquiry work to focus entirely on developing a specialist workplace investigations practice.

Today Synergy Workplace Investigations has a team of experienced workplace investigators, as well as mediators, workplace coaches, HR consultants and employment law specialists. With more than fifteen years of investigation experience, Synergy is recognised on both sides of the Tasman as one of the longest-running and most respected specialists in workplace investigations and workplace bullying investigations.

OUR SKILLS

Out team has almost two centuries of combined experience.

Our multidisciplinary team of investigators, workplace mediators, workforce coaches, HR professionals and employment law experts is available to help you address a wide array of workplace issues. With more than fifteen years of workplace investigation experience across Australia and New Zealand, our team has conducted investigations for organisations in government, corporate, healthcare, education, construction and not-for-profit sectors.

Not only do we deliver meticulous investigative services, we can support you with internally conducted investigations, provide specialist advice when it comes to handling the parties to a workplace complaint or managing tricky code of conduct infringements and more serious misconduct matters, as well as assisting with policy improvements, team relationship building, training and disciplinary matters.

 

OUR MISSION

Our mission has always been to build a respected, reliable and ethical consultancy that helps organisations address serious workplace complaints and create safer, more harmonious workplaces.

Over the past fifteen years Synergy Workplace Investigations has developed a reputation for providing independent, professional workplace investigations and practical advice to employers dealing with complex workplace issues. Our team works closely with organisations to ensure complaints are handled fairly, thoroughly and with procedural integrity.

As our practice has grown across Australia and New Zealand, our goal has remained the same: to provide employers with a trusted specialist service for managing workplace bullying, sexual harassment and other misconduct complaints without the cost and complexity often associated with legal processes.

We are continuing to develop tools, resources and training programs designed to help organisations investigate complaints effectively, strengthen workplace culture and support employees who may be affected by workplace bullying or harassment.

OUR VALUES

Integrity and Impartiality
Integrity and impartiality are central to all of our activities. We remain objective under all circumstances and apply best-practice investigative methods and policies to ensure fairness, independence and procedural integrity in every workplace investigation we conduct.

Excellence in Investigation Practice
Our longevity in the investigative services industry is built on a commitment to excellence. From meticulous planning and evidence gathering through to accurate reporting and quality assurance, we strive to deliver investigations that meet the highest professional standards.

People-Focused Approach
While workplace investigations can involve challenging and sensitive issues, we remain focused on the people involved. We aim to ensure that the investigation process is professional, respectful and constructive, and we value hearing that our involvement has helped a workplace move forward in a positive way.

Efficiency and Accountability
We continually refine our processes to deliver investigations that are thorough, efficient and cost-effective. We take pride in meeting the high standards we set for ourselves and hold ourselves accountable to our clients when those standards are not met.