Workplace Investigations

SPECIALIST WORKPLACE INVESTIGATORS

Synergy Workplace Investigations is a leading workplace investigations specialist in New Zealand and Australia, providing best practice, meticulous and impartial investigative and workplace relations consultancy services to a wide range of industries including, not-for-profits such as disability and youth support services, education and training organisations, legal firms, in fact, any workplace requiring an impartial independent investigator.

A specialist independent workplace investigator is the safest option when allegations of inappropriate workplace behaviour are either too complex, resource hungry and/or sensitive to investigate internally.

Our experienced workplace investigations specialists can help you resolve tricky misconduct matters quickly, objectively and thoroughly.

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HIRING A WORKPLACE INVESTIGATOR

When a team member has made a complaint, and this doesn’t have to be a formal complaint, it’s time to consider bringing in an independent workplace investigator. Here are a couple of things to consider when choosing an independent workplace investigator.

Does investigator have the experience to handle my type of investigation?

When you ask an investigation company to investigate your matter, you want the reassurance that your matter is being looked after by a specialist in workplace investigations who has experience with your particular matter. Having the right investigator with the right experience can mean the difference in someone making your experience painless or making an absolute mess of the situation.

What does it cost to hire a workplace investigator?

The cost can vary depending on the complexity of your matter. Most workplace investigators charge an hourly rate and are able to give an estimate based on similar investigations. When you call, the investigator will ask you the relevant questions to determine how complex your matter is and advise you on when to expect a quote and what steps to take to manage the situation before they take over.

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READY TO START

When concerns around misconduct come to your attention, you want to act quickly to resolve the matter. Having conducted investigations for hundreds of organisations over the years, we’ve got the ‘getting started‘ process down to a fine art, meaning we’re ready to get going as soon as you are.

EXPERIENCED

Our expert team of workplace investigators, organisational psychologists and industrial mediators has decades of combined experience having worked in a wide range of government and private sector environments, investigating matters from the factory floor to Board level. No investigation is too complex or sensitive.

PROFESSIONAL

We adhere to Employment New Zealand guidelines for workplace investigations, with all investigations conducted under the supervision of highly experienced HR and investigative services professionals. We are sticklers for due process and committed to the highest standards of evidence collection, management and reporting.

ONGOING SUPPORT

When you become a Synergy client, you’re a client for life! That means, you get free ongoing advice and support whenever you need us. Whether it be how to manage a complaint or feedback on your code of conduct; whenever you need the benefit of our wealth of knowledge and experience, it’s only a phone call away.

QUESTIONS ABOUT A WORKPLACE INVESTIGATION?

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WHAT WE CAN DO FOR YOUR BUSINESS

WORKPLACE BULLYING INVESTIGATIONS

Work Health and Safety Law places the primary duty of care on employers to ensure that the health and safety of workers is protected. Managing and Preventing bullying, harassment and discrimination is considered intrinsic to WHS principles. This means that employers need to respond to workplace bullying and harassment complaints quickly and correctly.

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SERIOUS MISCONDUCT INVESTIGATIONS

Serious misconduct in the workplace requires swift and decisive action. Our experienced team can help you to determine whether there is sufficient evidence to support termination of the worker’s employment for serious misconduct. We can further advise you on correct procedures for dismissal to ensure your decisions cannot be challenged down the track.

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CONFLICT OF INTEREST INVESTIGATIONS

Conflicts of interest can have a serious impact on your business in numerous ways. If you have reason to believe a conflict exists between an employee’s private interests, obligations or relationships and their professional obligations to your organisation, an independent investigation into misconduct involving Conflict of Interest might be warranted.

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WORKPLACE MEDIATION

As part of our holistic approach to managing workplace disputes, Synergy Workplace Investigations offers a specialist mediation service to help you resolve residual post investigation issues and assist the parties to adjust to changes that may come about as a result of report recommendations.

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Desktop review of your workplace investigation

INVESTIGATIONS COACHING

Can’t afford a full external investigation? We can coach you from the sidelines as you work through an internal investigation to help ensure that your investigation is conducted in a procedurally sound manner. We can provide a range of advice during the life of your internal investigation to ensure you get it right first time.

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INVESTIGATIONS TRAINING

Want to learn how the pro’s do it? Over two jam-packed days, our course will train your team to become best practice workplace investigators. They will learn how to evaluate complaints, specialist interview techniques, how to handle and analyse evidence, how to manage the parties to a complaint and much more.

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Natalie has undertaken several complex and challenging investigations for Sunstate Cement, delivering outcomes that have the highest integrity. She is fair, rigorous and a stickler for due process, professional and approachable at the same time and keeps us well informed throughout the process and provides comprehensive reports upon completion. We have no hesitation in recommending Natalie of Synergy Investigations and would be more than happy to engage her services if a future need arises

Rajeev Ramankutty, Sunstate Cement Ltd

INTERNATIONAL

Our reach extends to both sides of the Tasman with investigators across New Zealand and Australia – a benefit for our trans-Tasman clients who can now utilise our services in both countries.

GREAT RELATIONSHIPS

We have many positive professional relationships, not only with the industry consultants who represent us but also our past clients who receive the benefit of our ongoing free advice when they need it.

THE BEST PEOPLE

Our investigators are carefully selected based on extensive experience, their personal integrity and industry reputation and their meticulous approach. Above all, they must be willing to uphold our strong values of integrity and ethical conduct.

SYNERGY WORKPLACE INVESTIGATIONS PODCAST

Our podcasts cover a range of workplace investigation and Human Resource Management-related topics for all small and large businesses.

We cover topics such as how to handle bullying complaints, managing conflict in the workplace, managing mental wellbeing in the workplace and lots more.

Do you have a topic suggestion? let us know?

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WHAT IS WORKPLACE BULLYING?

How you handle allegations of bullying in your business is crucial to avoiding further implications. An employer’s failure to deal with issues of bullying in the workplace could lead to legal liability – including a prosecution under the Health and Safety in Employment Act 1992 and/or more commonly, a personal grievance claim from affected employees.

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