When a team member has made a complaint, and this doesn’t have to be a formal complaint, it’s time to consider bringing in an independent workplace investigator. Here are a couple of things to consider when choosing an independent workplace investigator.
Does investigator have the experience to handle my type of investigation?
When you ask an investigation company to investigate your matter, you want the reassurance that your matter is being looked after by a specialist in workplace investigations who has experience with your particular matter. Having the right investigator with the right experience can mean the difference in someone making your experience painless or making an absolute mess of the situation.
What does it cost to hire a workplace investigator?
The cost can vary depending on the complexity of your matter. Most workplace investigators charge an hourly rate and are able to give an estimate based on similar investigations. When you call, the investigator will ask you the relevant questions to determine how complex your matter is and advise you on when to expect a quote and what steps to take to manage the situation before they take over.