INTERNAL INVESTIGATION SUPPORT

Synergy Workplace Investigations provides independent support and guidance to organisations conducting their own internal workplace investigations. Internal workplace investigations can be complex, particularly where employers must ensure the process is fair, well documented and consistent with employment law obligations in New Zealand.

Our experienced workplace investigators assist organisations by providing practical advice on investigation planning, evidence gathering, interviewing witnesses and preparing investigation reports. This support helps organisations conduct internal workplace investigations confidently and in accordance with procedural fairness.

Understanding Internal Workplace Investigations

Many organisations conduct internal workplace investigations when complaints or allegations arise within the workplace. These internal workplace investigations may involve issues such as misconduct, workplace bullying, harassment, conflicts of interest or breaches of organisational policy.

A well-structured internal workplace investigation process helps ensure the matter is examined fairly, the relevant evidence is considered and any findings are properly documented.

Internal investigations can be effective when managed carefully, however they also present challenges. Employers must ensure that the investigation process is impartial, well structured and properly documented to support fair decision-making. Guidance on fair workplace processes can also be found through the Employment New Zealand website.

Obtaining independent advice or support during an internal investigation can help organisations avoid procedural errors and ensure that the investigation is conducted in a fair and defensible manner.

Benefits of Internal Workplace Investigation Support

Organisations may seek independent support during an internal workplace investigation where additional expertise or independent guidance is required.

This may occur where:

• a complaint involves complex allegations
• the organisation has limited experience conducting investigations
• the investigation involves senior employees or sensitive matters
• internal investigators require advice on process or procedure
• employers wish to ensure the investigation meets procedural fairness requirements

Independent support can assist organisations to navigate these situations while maintaining control of the investigation process.

Benefits of Supported Investigations

How We Support Internal Workplace Investigations

Synergy Workplace Investigations provides practical support services to organisations conducting internal workplace investigations.

Support may include:

• advice on investigation planning and terms of reference
• guidance on gathering and assessing evidence
• assistance preparing interview questions
• advice on conducting witness and employee interviews
• reviewing investigation documentation
• assistance with preparing investigation findings and reports

Independent Advice During Workplace Investigations

In some situations, organisations prefer to retain responsibility for the investigation while obtaining independent advice from an an experienced and independent workplace investigator.

Independent advice can provide reassurance that the investigation process is being managed appropriately and in accordance with good investigative practice.

Industry Experience in Workplace Investigations

Our investigators have supported organisations across a wide range of sectors including government, corporate organisations, healthcare, education and community services. This experience allows us to provide practical and informed advice during internal workplace investigations.

Internal Investigation Support Across New Zealand

Synergy Workplace Investigations provides internal investigation support services to organisations throughout New Zealand, including Auckland, Wellington, Christchurch and regional areas.

Support may be provided in person or remotely depending on the nature of the investigation and the needs of the organisation.

Where an organisation prefers an independent investigator to conduct the investigation, Synergy Workplace Investigations also provides full workplace investigation services across New Zealand.

Speak With an Experienced Workplace Investigator

Our experienced team is available for a confidential consultation to discuss internal workplace investigations and the support your organisation may require.

During an initial consultation we can discuss the nature of the complaint, outline investigation options and provide practical advice to help ensure the process is fair and well managed.

If your organisation requires independent support during an internal workplace investigation, contact Synergy Workplace Investigations for a confidential discussion.

Request a Confidential Consultation